FAQs

Midwest Security Company

Have a security-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do I need a contract to use your security services?

    No contract is required for our security services. Our no contract guarantee allows clients to enjoy our premium equipment and monitoring services without being bound by long-term agreements.

  • What areas do you serve?

    Our service area encompasses the entire state of Missouri, northeast Arkansas, and western Kentucky. This includes cities such as Poplar Bluff, Cape Girardeau, Sikeston, Farmington, Dexter, Jonesboro AR, Paducah KY, and their surrounding communities.

  • What happens if my internet or phone line goes down?

    Our security systems utilize dedicated cellular connectivity, ensuring continuous protection even in the event of wi-fi or landline disconnection.

  • Can I monitor my home or business from my phone?

    Yes, all our systems include smartphone application access. This allows you to arm or disarm alarms, view live camera feeds, control smart devices, and receive instant alerts on your mobile device.

  • What is Crash & Smash Protection?

    Crash & Smash Protection is our patented technology that triggers an alert if an intruder attempts to destroy the security panel during a break-in. This ensures that help is dispatched even if the system is damaged.

  • Do you install video surveillance for both homes and businesses?

    We provide video surveillance solutions for both residential and commercial properties. Our offerings include customizable camera systems with options for indoor, outdoor, night vision, and cloud-based setups.

  • Can I add smart home features like thermostats or lighting control?

    Our services include installation of smart home automation tools such as thermostats, lights, garage door controllers, and locks. All these features can be managed from a single application.

  • What kind of businesses do you work with?

    We cater to a wide range of businesses, including retail stores, offices, warehouses, and healthcare facilities. Our solutions are adaptable for single locations or multiple sites, tailored to meet specific business needs.

  • What's included in a typical installation?

    While each system is customized, a standard installation typically includes a control panel, door and window sensors, motion detectors, smart cameras, mobile application access, and optional automation features.

  • How do I get started?

    To begin, please contact us to arrange a complimentary consultation. One of our local security specialists will assess your requirements and design a system tailored to your home or business needs.